Policies and Legal Page

Your data is safe with us. We will never sell or share any data that you give Fallon Veterinary Clinic. No mobile opt-in data or numbers will be shared with third parties/affiliates for
marketing/promotional purposes. All the above categories exclude text messaging
originator opt-in data and consent; this information will not be shared with any third
parties.

1. You will receive messages for upcoming appointments, scheduled services, and general
customer care.
2. You can cancel the SMS service at any time. Just text "STOP" to the message. After you
send the SMS message "STOP" to us, we will send you an SMS message to confirm that you
have been unsubscribed. After this, you will no longer receive SMS messages from us. To
resubscribe and opt back in to receive texts from this number, text “START”.
3. If you are experiencing issues with the messaging program, you can reply with the keyword
HELP for more assistance or how to unsubscribe.
4. Carriers are not liable for any delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to
us from you. Message frequency varies, and if you have any questions about your text plan or
data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy listed above.

Fallon Veterinary Clinic collects deposits for New Clients, scheduling Surgeries, and Emergency Visits. If cancelled with more than 24 hours notice, the deposit for a New Client is refundable. If cancelled without 24 hours notice, the deposit is non-refundable. The deposit for scheduling a Surgery is refundable if cancelled with at least 48 hours notice. If cancelled without 48 hours notice, the deposit is non-refundable. Emergency visits are seen same day and deposits are non-refundable.  In all cases, Fallon Veterinary Clinic can exercise discretion and may refund late notice cancellations if due to an emergency.